Safety
Child safety standards
Last updated: 30 June 2026 · Effective date: 30 June 2026
Summoner ("we", "our", or "us") has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards describe how we prohibit, prevent, detect, and respond to such content and conduct across the Summoner mobile application and the website summoner-app.com (the "Service"), and how you can report concerns to us. They are published in compliance with Google Play's Child Safety Standards policy and applicable child-protection law.
1. Our commitment
We are committed to keeping the Service free of child sexual abuse and exploitation. The sexualisation of minors is abhorrent to us and strictly prohibited. We do not tolerate any content, conduct, or behaviour that sexually exploits, abuses, or endangers children, and we will act on every credible report.
2. Prohibited content & conduct
The following are strictly forbidden anywhere on the Service, including in profiles, usernames, avatars, circle and private chats, public Summons, communities, and any uploaded photos or videos:
- Child sexual abuse material (CSAM) - any image, video, or other depiction that sexually exploits a minor.
- Sexualisation of minors - sexual or sexually suggestive content involving anyone under 18, real or fictional, including text, drawings, and computer-generated material.
- Grooming - any attempt to befriend, manipulate, or coerce a minor for sexual purposes.
- Sextortion - threatening to share intimate imagery to extort a minor.
- Solicitation or enticement - soliciting, offering, or arranging sexual contact with a minor, or trafficking minors.
- Trading or promotion - sharing, linking to, requesting, or promoting CSAM or off-platform channels that contain it.
3. Age requirements
- The Service is not directed to children. You must be at least 16 years old to create an account, in line with our Terms of Service and Privacy Policy.
- The public, real-world-meetup features (Discover - public Summons and communities) are restricted to users 18 and over. Users must confirm they are 18+ before they can create public content.
- If we learn that an account belongs to a child below the minimum age, we will remove it.
4. Prevention & detection measures
We design the Service to reduce the risk of abuse and to detect prohibited content:
- Automated image moderation - public Summon cover photos, community icons, and profile avatars are scanned by Google Cloud Vision SafeSearch before they are published. Images flagged as unsafe are rejected and are never made public.
- Quarantine-on-upload - user-supplied public images are uploaded to a private quarantine area and only moved to a publicly readable location after they pass the safety check.
- Prohibited-term filtering - text in public Summon and community creation is checked against a blocklist that rejects disallowed terms.
- In-app reporting - every user profile can be reported from within the app, and public content can be reported. Reports are routed to us for review.
- Automatic flagging & hiding - content and accounts that reach a threshold of unique reports are automatically flagged for urgent review, and public Summons are auto-hidden pending review.
- Block & restrict - users can block other users to cut off all contact and hide one another's content in both directions.
5. How to report a child-safety concern
If you encounter content or behaviour that may sexually exploit or endanger a child, please report it immediately. There are two ways:
- In the app - open the relevant user's profile (or the public content) and use the Report option. Choose the most fitting reason (for example, "Inappropriate content") and add a note. Your report is sent to our moderation team.
- By email - contact our child-safety team directly at support@vaultpointlabs.com. Please include enough detail (usernames, what you saw, and when) for us to act.
If a child is in immediate danger, contact your local emergency services first.
6. How we respond
When we receive a report or detect prohibited content, we:
- Review the report promptly and prioritise reports involving child safety.
- Remove violating content and disable the offending account.
- Preserve relevant records as required to support investigations.
- Report apparent child sexual abuse material to the appropriate authorities, including the U.S. National Center for Missing & Exploited Children (NCMEC) and/or the relevant national and regional authorities, in accordance with applicable law.
- Cooperate with law-enforcement requests that are lawful and properly authorised.
7. Reporting to authorities
Summoner complies with all applicable child-safety laws and reports child sexual abuse material to the relevant regional and national authorities and to NCMEC where appropriate. We maintain records of safety enforcement to support these obligations.
8. Resources
If you or someone you know needs help, the following organisations can assist:
9. Contact
For any child-safety question or to reach our designated point of contact, who is able to discuss our practices for preventing child sexual abuse material and our compliance with applicable requirements: