Delete your account

Last updated: 7 September 2026

You can delete your Summoner account yourself, at any time, without asking us. Deleting it erases your account and the data attached to it. This page explains how to do it, what goes, what stays, and how to ask us if you can no longer open the app.

1. Delete it from the app

This is the fastest route and it takes effect immediately.

You will be asked to confirm, because it cannot be undone.

2. If you cannot open the app

If you have lost the device, been locked out, or already uninstalled Summoner, email us and we will do it for you.

You can also use the contact form and pick Privacy or GDPR request as the subject.

3. What is deleted

Deleting your account removes, automatically:

• Your sign-in credentials and your profile - username, email address and avatar.
• Your phone number and the lookup entry that let friends find you by it.
• Your membership of every circle. Circles you created are handed to another admin, or to the longest-standing member, so the group is not left stranded; a circle you were the last member of is deleted outright.
• Your friendships, friend requests and blocks, removed from other people's accounts too.
• Your public Summons and your attendance of other people's, along with their chats, photos and exact locations.
• Communities you own, transferred to a moderator or deleted if there is none.
• Your public reputation counts, your notification token and any moderation record.

4. What stays, and why

We would rather tell you this plainly than let you find out afterwards.

• Messages you sent to other people. A private conversation belongs to both of you, so your messages remain readable to the person you sent them to, marked with an "account deleted" note. We cannot read them either way: they are end-to-end encrypted and we hold no key. Circle messages likewise stay in the circle.
• Your username stays reserved and can never be registered again. This is deliberate. Old conversations still list it, so releasing it would hand a stranger a name that other people's chat histories still trust.
• Abuse reports about you or written by you are kept, so that a safety record cannot be erased by deleting an account.
• Backups hold residual copies for up to 30 days, after which they roll off on their own.

5. Deleting some data without deleting your account

You do not have to delete everything to remove something. In the app you can delete individual messages, leave a circle, delete a conversation, cancel or delete a public Summon, and remove your avatar. If you want a copy of your data, or a correction rather than a deletion, those are rights you have under the GDPR - see section 6 of the Privacy policy and write to the same address.